Window replacement, Duncan to Qualicum Beach
Fogged glass. Drafts. Road noise. Frames that sweat every winter. We fix all of it.
We replace windows and doors for homes from Duncan to Qualicum Beach, with in-house crews and a 5-year installation warranty.
- Windows made on the Island since 1977
- Free 45-minute in-home measure
- In-house crews, not subcontractors
- Rebate eligibility checked before you order
- 5-year installation warranty
Sound familiar?
You already know which windows are the problem.
It's the one in the bedroom that fogs up between the panes. The slider that lets the draft in. The frame you wipe mould off every February. The bedroom where you hear every truck on the highway. Here's what we do about each.
Windows
Casement, awning, slider, picture and custom shapes, single- and double-hung. All built to order on the Island with Low-E sealed glass. Double or triple pane depending on the room, the wall it faces and what you want to spend. A well-sealed unit also cuts road and neighbour noise noticeably; most people notice it the first night.
Patio and sliding doors
The door that sticks, lets the rain in at the sill, or leaks cold air at the latch. Replaced with a door that glides on one finger and seals when you close it.
Entry doors
Insulated fibreglass and steel doors, sized to the opening, with a proper threshold and weather-strip. No more daylight around the edges.
Island-made since 1977
Why we install one brand and only one
Most window companies install whatever the supplier is pushing that month. We install Thermoproof, built in Cobble Hill since 1977 by the Island's longest-running locally owned window maker. That decision does four things for you:
- The window was designed for this weather. Sideways rain, salt air and six months of damp. Not a prairie or a desert.
- It comes from 40 minutes down the highway. Shorter lead times and no cross-border surprises. A high share of Canadian content stays in Canada.
- Our crew works with it every day. One product line means our measures are exact and our installs are routine. Routine is what you want from the person cutting into your wall.
- If anything ever needs service, the factory is a phone call and a short drive away.
What's in one of our windows
- Pacific Collection: Tofino 8000, Summit 7000, Pacific 6000
- uPVC, uPVC-aluminum hybrid or thermally broken aluminum frames
- Low-E sealed glass with eight SunSmart™ options
- Folding and patio door systems
How it works
Four steps, and the first one costs you nothing
You won't get a sales pitch at your kitchen table. You'll get a tape measure, a flashlight and a straight answer.
We measure
Every opening, inside and out. We check the sills for rot and tell you what we find, even when it's nothing.
Your quote and a rebate check
Each window with its energy rating and which rebates it qualifies for, confirmed before anything is ordered. Good for 30 days.
We install
Old units out, new units flashed, sealed, insulated and trimmed. We finish each opening the same day we open it. Retrofit insert Your existing frame and trim stay. The new window is built to fit inside the old frame and sealed to it. Less disruption, lower cost. Right for frames that are sound. Full-frame Everything comes out to the studs. New frame, new flashing and a new sill pan go in, then new trim. More work, and the only fix when the old frame has rot, leaks, or is the original aluminum. Not sure? Choose retrofit and we confirm at the free measure, window by window.
Warranty and paperwork
Our 5-year installation warranty is confirmed in your paperwork, along with the invoice and product details your rebate claim asks for, in one folder. You submit the claim.
Service area
Duncan to Qualicum Beach. That's it, on purpose.
We're a small crew and we live here. Keeping the territory to one stretch of highway means we can measure within the week, hold the install date we gave you, and be back at your door fast if something needs a tweak. Companies that cover the whole Island can't promise that. We can.
Is it time?
Replace them if you have two or more of these:
- Fog or water between the panes
- Condensation or black mould on the frame in winter
- A draft you can feel with your hand
- Aluminum frames that are cold to the touch
- Sashes that stick, won't lock or won't stay open
- A heating bill that climbs every year
- You hear the highway, the neighbours or the rain like it’s in the room
Rebates
Don't order a window before you read this
The Home Renovation Rebate program pays up to $100 per window or door, up to $2,000 a home, on program-qualified products. Some BC rebate programs require an assessment or pre-approval before any work starts. Sign a contract first and you can lose the rebate entirely. We check your eligibility at the measure, quote only products that qualify, and give you the invoice and product details the claim asks for.
Read the BC window rebates guide →Straight talk
What we won't do
- We won't guess your house over the phone. Send your measurements online and we’ll send an estimate within one business day; the firm number comes from the measure.
- We won't sell you triple pane if double pane does the job on that wall, or full-frame if a retrofit will do.
- We won't start a window we can't finish the same day.
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FAQ
Common questions
What area do you serve?
Duncan to Qualicum Beach, and nothing beyond it: Duncan and the Cowichan Valley, Chemainus, Ladysmith, Cassidy, Cedar, Nanaimo, Lantzville, Nanoose Bay, Parksville and Qualicum Beach. We keep it tight so we can get to you fast and come back fast if you ever need us.
How much does window replacement cost?
It depends on how many windows, their sizes and styles, the glass, and whether the old frames come out. For an estimate, measure your windows and send us the list online; a real person prices it and replies within one business day. For the firm price, book a free 45-minute measure: you get a quote that's good for 30 days. If you go ahead, 50% is due before we order your windows and the balance on completion.
Can I get a rebate on new windows in BC?
Often, yes, if the new windows meet the program's energy rating and you follow the program's order of steps. We check which rebates you qualify for before you order and give you the invoice and product details the claim asks for; you submit the claim.
Will new windows make the house quieter?
Yes, and it’s often the first thing people mention after an install. Old single-pane and failed double-pane units let sound straight through. A properly sealed double- or triple-pane window with a tight frame cuts traffic, neighbour and rain noise noticeably. If one side of the house faces a road, tell us at the measure and we’ll spec that side for sound.
How long does installation take?
Most homes take one or two days once the windows arrive from Cobble Hill. You get your install date when you order. We're in and out, we clean up every day, and you're never left with an open hole overnight.
What warranty do you offer?
A 5-year installation warranty on the work. If a window we installed leaks, sticks or lets in a draft because of how it was installed, we fix it at no charge. The window itself carries the manufacturer's warranty; we go over those terms with you at the measure.
Do you replace doors too?
Yes. Patio doors, sliding doors and entry doors, usually in the same visit as the windows, so the whole house gets done in one go.